CHRISTIAN CONFERENCE CENTRE
Mount Alford Lodge
SHIPPING & RETURNS
Items are posted using Australia Post. Australia wide shipping starts from $12.50.
Please contact us for a quote for bulk orders.
Shipping to New Zealand starts from $20.00. Please contact us for other overseas rates.
You can also arrange for larger items to be couriered to you at your expense.
Return & Exchange Policy
If you need to return goods to us, please contact us by phone or email to obtain a returns authorisation within two (2) business days of receipt of your product.
If you wish to dispute the contents of your receipted order, please contact us by phone or email within two (2) business days of receipt of your order.
We will only accept goods for refund when the goods are returned in an unused original and saleable condition within original packaging and with all tags and labels attached.
Goods damaged in transit or due to faulty manufacture, should be retained in case they need to be returned for our inspection or the inspection of the manufacturer.
Replacement goods cannot be sent until we have received the returned goods.
We will refund any reasonable postage costs incurred in returning faulty goods.
We will gladly refund your purchase if the goods supplied are faulty and we are unable to provide a replacement.
Any refund we provide will be made using the same payment method as used to purchase the goods.