If you need to return goods to us, please contact us by phone or email to obtain a returns authorisation within two (2) business days of receipt of your product.

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If you wish to dispute the contents of your receipted order, please contact us by phone or email within two (2) business days of receipt of your order.

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We will only accept goods for refund when the goods are returned in an unused original and saleable condition within original packaging and with all tags and labels attached.

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Goods damaged in transit or due to faulty manufacture, should be retained in case they need to be returned for our inspection or the inspection of the manufacturer.

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Replacement goods cannot be sent until we have received the returned goods.

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We will refund any reasonable postage costs incurred in returning faulty goods.

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We will gladly refund your purchase if the goods supplied are faulty and we are unable to provide a replacement.

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Any refund we provide will be made using the same payment method as used to purchase the goods.